First cross stitch pattern in the new Fountain Series: Victorian fountain
With this purchase, you will get a PDF file/Paper Chart (depending on the selected option), not the finished work. If you choose a PDF file with your purchase, you will receive a mail with the download link right after your payment has been cleared. If you choose a Paper Chart, it will be sent within 2-3 business days after the payment has been cleared. Delivery times may vary from 7 to 25 working days from the date of dispatch, depending on the country of destination. We do not take responsibility for any duty or taxes applied on the delivery.
Use: Perfect for napkins, pillows, framing and more
- Symbols pattern chart in black and white or color
- Rendered pattern to give an idea of the finished product
- FABRIC: Evenweave (or Aida), color Antique white
- THREADS: DMC threads
- 28 count (or Aida 14) 39.4w X 39.4h cm
- 32 count (or Aida 16) 34.5w X 34.5h cm
- 36 count (or Aida 18) 30.6w X 30.6h cm
- 40 count (or Aida 20) 27.6w X 27.6h cm
PDF file/Paper Chart contents
All PDF files/paper charts include a picture of the finished product (be it a photo or a rendered version), the pattern for the described item and, if necessary, instructions.
Physical items are sent with Spanish National Postal Service.
Shipping and Download Standards
Physical items are sent within 2-3 business days after the payment has been cleared. PDF files are available for download right after the payment is cleared.
Delivery times may vary from 7 to 25 business days from the date of dispatch, depending on the country of destination. We do not take responsibility for any duty or taxes applied on the delivery.
Custom and personalized orders
Design and pattern making services are offered for custom and personalized orders. You can send your request and specs to email@example.com and I’ll answer you within 24 h with a quote.
Usage and rights
All patterns sold on my shop are custom creations. Tree of Dreams reserve all copyrights for the designs, patterns and files sold on my shop. Unauthorized distribution, be it digital or physical, sold or for free, is strictly prohibited. All items are for personal use ONLY.
Undelivered order confirmation email
In case you haven’t received an order confirmation right after the payment was cleared, please check the spam folder, as by mistake it may have landed there. Make sure to mark our sending email (firstname.lastname@example.org) as not spam for a future effective communication.
Only one download is allowed per purchase. In case the link was broken or the downloaded file is lost, don’t hesitate to send a request to email@example.com in order to resend you the download link.
Lost downloaded PDF file
In case you downloaded the PDF file, but for whatever reason you can’t find it on your device, don’t hesitate to send a request to firstname.lastname@example.org in order to resend you the download link.
Refunds and Exchanges
Refunds are not issued in any case; only replacements may be applied.
Items will be replaced only if they are defective, damaged or if they differ from what you purchased. If it’s any of the previous cases, contact us at email@example.com so we can instruct you on the steps to follow, which may include providing us a picture of the item/s in question.